Use the OMS SafeHarbor platform to generate, track, manage, and distribute your homegrown or third-party license keys. Adding self-service license management to your customer service strategy increases both software adoption and customer satisfaction, because the routine key operations customers need — reissue, rehost, retrieve, review — stop requiring a human on your side.
License-technology agnostic by design
OMS is license enforcement technology agnostic. Because of our component and service-based architecture, we work with the license key tools and schemes you already have on board: home-grown key systems built years ago, and many of the leading commercial licensing toolkits in use today. You do not have to standardise your enforcement technology before you can standardise the operations around it — which is usually the difference between a project that ships and one that stalls in evaluation.
Why it matters operationally
Key management tends to be distributed across the exact people you can least afford to interrupt. An engineer holds the generation script; a support lead holds the reissue procedure; a spreadsheet somewhere holds the history. That arrangement works until volume, staff turnover, or an audit tests it. Centralising generation, tracking, and distribution gives you one place to answer what was issued, to whom, against which entitlement, and when — and one place to change the process when the business changes.
Who it’s for
Publishers running more than one licensing technology at once, teams supporting acquired product lines with inherited key systems, and any organisation where license operations currently depend on individual knowledge rather than a documented, service-backed process.
What you get
- Key generation, tracking, management, and distribution in a single platform
- Compatibility with home-grown key systems and leading commercial licensing toolkits
- Self-service license operations for customers, through your portal or OMS-authored pages
- Keys tied directly to entitlement records, so what is issued always matches what was sold